Deluxe Double or Twin Room Window
- Shower
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
Hanoi Garden Hotel & Spa
A 4-star stay in the heart of Hanoi's Old Quarter, a 10-minute stroll from Thang Long Water Puppet Theatre, with a bureau de change and tour desk.
- 10-minute walk to Thang Long Water Puppet Theatre
- Free Wi-Fi in rooms
- Tour desk and currency exchange on site
10
Perfect
174 reviews
Booking.com 10 · 174 reviews
About
Hanoi Garden Hotel & Spa
Hanoi Garden Hotel & Spa sits in the heart of the Old Quarter, putting you a 10-minute stroll from Thang Long Water Puppet Theatre. The 4-star property offers practical touches like a bureau de change and a tour desk, making it easy to plan your days in the city.
The hotel's six room categories range from Standard Doubles to Family Rooms and Suites with balconies or city views. Every room comes with air conditioning and a shower, while the hotel itself provides free Wi-Fi, a mini-bar, and ironing facilities.
- Safe deposit box
- Free Wi-Fi in rooms
- Mini-bar
- Ironing facilities
- Free toiletries
- Electric kettle
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Genuine, attentive service — Reviewers consistently mention the staff going out of their way – from wake-up calls and free ironing to personal notes left in the room.
- Unbeatable Old Quarter location — A 10-minute walk from Thang Long Water Puppet Theatre, surrounded by restaurants and shops, and easy to get anywhere from the centre.
- Bright, comfortable rooms — Guests praise large windows, natural light, and quiet rooms. Several note the elegant furnishings and spacious suites.
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Worth weighing
3 to weigh- No pets allowed — If you're travelling with an animal, this hotel isn't an option – the policy is explicitly no pets.
- Check-in window ends at midnight — You can check in from 14:00, but the window closes at 23:59. Late-night arrivals could be a problem.
- No on-site parking listed — The input doesn't mention parking, so if you're driving you may need to arrange your own.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Suite Balcony
- Shower
- Balcony
- Air conditioning
Suite City View
- City view
- Shower
- Air conditioning
Family Room
- Shower
- Air conditioning
Standard Double Room
- Shower
- Air conditioning
Family Room Window
- Shower
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
In-room Comfort
- Air conditioning
- Mini-bar
- Flat-screen TV
- Electric kettle
- Free toiletries
- Ironing facilities
Technology
- Free Wi-Fi in rooms
- AM/FM alarm clock
Safety & Security
- Safe deposit box
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 10/10 from 174 reviews
Booking.com · 10 · 174 reviews
10Verified guest“The location is excellent, close to many restaurants and shops. The staff are superb and even offer wake-up calls and free ironing.”
10Verified guest“The staff were friendly and genuinely helpful throughout. My room was quiet and bright with plenty of sunlight, nice furniture, and a large window. It felt like a family-run place, and the service was excellent.”
10Verified guest“The staff are lovely and do everything they can to make your stay a great experience.”
10Verified guest“The staff were lovely and gave great advice about the city. Our room had an electronic key card, a work desk, and a flat-screen TV with cable channels. The location is marvellous, right in the centre of the Old Quarter and convenient for getting anywhere.”
10Verified guest“The Deluxe Double or Twin Room has large windows that let in decent natural light, with elegant furnishings.”
10Verified guest“The staff gave really good, personal service. I loved the spacious suite with a great city view that let us soak in the vibrant atmosphere. Being in the heart of the Old Quarter made exploring restaurants and shops easy.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel is in the Old Quarter, the city's historic core known for its narrow streets, street food, and colonial architecture. It's a 10-minute walk to Thang Long Water Puppet Theatre.
Restaurants & Shops: Guests highlight the convenience of being close to many restaurants and shops, making it easy to explore on foot.
3B - 5 Pho Cha Ca Hanoi Garden Hotel & Spa, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 14 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 12:00.
Are pets allowed?
No, pets are not allowed at Hanoi Garden Hotel & Spa.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in the rooms.
What room types are available?
Room options include Standard Double, Deluxe Double or Twin with Window, Suite Balcony, Suite City View, Family Room, and Family Room Window.
Is there a tour desk?
Yes, the hotel has a tour desk and also a bureau de change for currency exchange.
The bottom line
If you want to be in the thick of Hanoi's Old Quarter, surrounded by restaurants and shops, Hanoi Garden Hotel & Spa earns its 10/10 rating with genuinely warm staff and bright, quiet rooms. The main caveats – no pets and a check-in window that ends at midnight – are easy to plan around.
10A solid, well-located choice for first-time visitors to Hanoi who value attentive service.
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